This page is used to inform website visitors regarding our policies on the collection, use and disclosure of personal information.
We are committed to protecting the privacy and security of your personal data.
When you are purchasing, financing or selling a property through our company, we process your personal data such as name, address, contact numbers, e-mail address, passport etc. It means that we are collecting, storing, using or disclosing your personal data.
Collecting personal data
Using personal data
Disclosing/sharing personal data
Retaining personal data
Securing personal data
Consent and withdrawal of consent
Data subject rights
How do we collect your personal data?
The online form on our website that you will complete to request information or a call back.
E-mails received from you.
Your reservation agreement that you will submit on reserving a property.
Information that you provide in performing anti-money laundering checks.
When you refer a friend.
How do we use your personal data?
To communicate with you about any queries you submit using the online form or by contacting us by other means.
To understand your needs and to provide you with appropriate information, including providing information about properties available for sale, recommended solicitors, brokers, to arrange viewings and to organise face to face meetings.
For internal record keeping.
To make suggestions and recommendations to you about property investments that may be of interest to you.
To instruct the solicitors and developer about your purchase.
To keep you updated with construction updates for your property if relevant.
When will we disclose/share your personal data?
To third parties with whom information is shared for anti-money laundering checks.
If the law or a public authority says we must share the personal data.
To any central or local government department and other statutory or public bodies, ex HMRC.
To any regulator, external auditor or applicable body or court where we are required to do so by law or regulation or as part of any investigation.
In order to establish, exercise or defend our legal rights.
We will not disclose or supply your personal data to any third party for the purpose of their or any other third party’s direct marketing.
Retain your personal data
We will retain your personal data:
As long as necessary to deal with your enquiries.
In case of claims.
After your purchase completed, based on legal and regulatory requirements.
How do we secure your personal data?
Where data is stored electronically, we store all personal information on secure servers with relevant access and firewall controls.
Any personal data sent to us, either in writing or e-mail, may be insecure in transit and we cannot guarantee its delivery.
Consent and withdrawal - how do I unsubscribe from e-mails and telephone calls?
By providing us with your e-mail address and/or telephone number, you consent to being contacted by these methods.
If you would like to withdraw your consent to receiving our newsletter and being contacted telephonically, you can unsubscribe at any time.
E-mails - Use our unsubscribe link in any marketing we send to you electronically. You will find the link at the bottom of the e-mail.
Telephone calls – Send an e-mail or contact us telephonically.
How are Cookies on our website used?
To analyse our web traffic, to see who refers the traffic.
To analyse user behaviour on our website in order to improve your experience.
For social media and advertising purposes.
What are your data subject rights?
You have the right:
To be informed about our processing of your personal data.
To have personal data corrected if it is inaccurate.
To object to processing of personal data.
To restrict processing of your personal data.
To have your personal data erased.
To request access to your personal data and information about how we process it.
To move, copy or transfer your personal data (“data portability”).
Rights in relation to automated decision making including profiling.